We want you to be 100% satisfied with your purchase of Barbaraannwilliams.com/Win-Win Relationships, LLC, products and programs, and we are completely confident you will. Please know that we will work to have the outcome of a win-win for all concerned.

We offer a money-back guarantee on all physical items purchased from Barbaraannwilliams.com/Win-Win Relationships, LLC. In order to receive a full refund, the product will need to be in saleable condition and you will need to complete a return authorization form within 30 days. To receive the return authorization form, please contact us at 512-638-0814 or barbara@barbaraannwilliams.com.

Digital and downloadable products/services are non-refundable and non-transferable.

Send the package via UPS or insured USPS to the address indicated on your packing slip. Shipping and handling charges are non-refundable.

Your credit or refund will take up to 14 days once the item is received by us. If you ordered by credit card, we will credit the same account the order was placed with and will show on your next statement depending on the issuing bank and/or billing cycle.

Should you have questions or concerns about these return policies, please call us at 512-638-0814 or send us an email at barbara@barbaraannwilliams.com

Termination of Agreement and Refunds Policy
The client and we have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services, shall be refunded. A fee of $75 will be retained for the breach of agreement in processing a refund for any remains of unused funds.

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